Frequently Asked Questions
1. The EventBrite ticket price doesn’t match the registration fee schedule?
The registration fee schedule reflects the cost of the ticket after discounts have been applied. The pricing listed on EventBrite is before the processing fee has been added and the price has been discounted.
2. How do I get a discount on my registration?
Promotional Codes are available for Chapter Leaders, YNPN Members and members of our promotional partners’ networks. Please check the Leaders Site for the Chapter Leader promotional code or with your local YNPN Chapter for the member promotional code.
3. Where do I enter the promotional code to receive my discount?
The promotional code must be entered BEFORE you select your ticket type. Make sure to click "Enter Promotional Code" in blue lettering as shown in the screenshot below:
4. Who are chapter leaders? How do you become a chapter leader?
A Chapter Leader is someone who serves on the board of a local chapter. The Leaders Institute program is designed for those who are serving in leadership positions. If you would like to become a future chapter leader, contact your local chapter to find out about opportunities to get more involved.
5. When does registration close? Will you accept registrations on-site?
Chapter Leaders must register by Friday, June 29 to confirm their participation in the Leaders Institute. General Admission and YNPN Member registration will close on Monday, July 23. Registration will be available on-site at the conference beginning Sunday, July 29. Discounts will no longer apply, all on-site tickets will be sold at full price.
6. Do you accept check as a form of payment?
Yes, if you are interested in purchasing a ticket with payment by check, please contact us at firstname.lastname@example.org and a member of the planning team will be in touch shortly.
7. I need to make a change to my registration, how do I modify it?
On the bottom of your order confirmation email there will be a prompt that looks like this:
Once you click "Log in" you will be directed to EventBrite's website and prompted to create a password for your email. After logging in, select the event and on the upper right-hand corner click the "Edit" icon. You will then be able to change anything on your order including adding a Deep Dive session registration or Innovation Tour beginning in June. Once you are done making changes, click the "Save" button to update the event organizers with your new information.
Note: If your ticket was purchased as part of a group registration, or purchased by someone other than you, only the individual who processed the ticket(s) can log in to make changes to your order. Please contact that individual for their assistance with edits to your registration.
8. How do I sign-up for a Deep Dive session and Innovation Tour?
Deep Dive sessions and Innovation Tours will be held on Sunday, July 29 and Monday, July 30 and require pre-registration. You will be prompted to select which deep dive session(s) and innovation tour(s) you want to attend on the registration form.
Registration for Deep Dive Sessions and Innovations Tours will open on June 4th. If you purchase an early-bird ticket, you will have to modify your registration to sign-up. We will notify you when the schedule of Deep Dive sessions and Innovation Tours have been released.
Please see previous FAQ (#7) for instructions on how to log into EventBrite to modify your order and register. Note: Space is limited.