Registration FAQs

Frequently Asked Questions

1.Who are chapter leaders? How do you become a chapter leader?

A Chapter Leader is someone who serves on the board of a local chapter. The Leaders Institute program is designed for those who are serving in leadership positions. If you would like to become a future chapter leader, contact your local chapter to find out about opportunities to get more involved.

2. When does registration close? Will you accept registrations on-site?

Registration will close on Thursday, August 8. Registration will be available on-site at the institute beginning Saturday, August 10. Discounts will no longer apply, all on-site tickets will be sold at full price.

3. Do you accept check as a form of payment?

Yes, if you are interested in purchasing a ticket with payment by check, please contact us at and a member of the planning team will be in touch shortly.

4. I need to make a change to my registration, how do I modify it?

On the bottom of your order confirmation email there will be a prompt that looks like this:


Once you click "Log in" you will be directed to EventBrite's website and prompted to create a password for your email. After logging in, select the event and on the upper right-hand corner click the "Edit" icon. You will then be able to change anything on your order including adding a Deep Dive session registration or Innovation Tour beginning in June. Once you are done making changes, click the "Save" button to update the event organizers with your new information.

Note: If your ticket was purchased as part of a group registration, or purchased by someone other than you, only the individual who processed the ticket(s) can log in to make changes to your order. Please contact that individual for their assistance with edits to your registration.

5. How do I sign-up for a Deep Dive session and Innovation Tour?

Deep Dive sessions and Innovation Tours will be held on Sunday, August 11 and require pre-registration. You will be prompted to select which deep dive session(s) and innovation tour(s) you want to attend on the registration form.

Registration for Deep Dive Sessions and Innovations Tours will open on July 10. If you purchase an early-bird ticket, you will have to modify your registration to sign-up. We will notify you when the schedule of Deep Dive sessions and Innovation Tours have been released. 

Please see previous FAQ (#4) for instructions on how to log into EventBrite to modify your order and register. Note: Space is limited.