Frequently Asked Questions
1. The EventBrite ticket price doesn’t match the registration fee schedule?
The registration fee schedule reflects the cost of the ticket after discounts and processing fees have been applied. The pricing listed on EventBrite is before the processing fee has been added and the price has been discounted. The ticket fee schedule will help you plan accordingly for the amount due at check-out.
2. How do I get a discount on my registration?
Promotional Codes are available for Chapter Leaders, YNPN Members and members of our promotional partners’ networks. Please check the Leaders Site for the Chapter Leader promotional code or with your local YNPN Chapter for the member promotional code.
3. Where do I enter the promotional code to receive my discount?
The promotional code must be entered BEFORE you select your ticket type. Make sure to click "Enter Promotional Code" in blue lettering as shown in the screenshot below:
4. Who are chapter leaders? How do you become a chapter leader?
A Chapter Leader is someone who serves on the board of a local chapter. The Leaders Institute program is designed for those who are serving in leadership positions. If you would like to become a future chapter leader, contact your local chapter to find out about opportunities to get more involved.
5. When does registration close? Will you accept registrations on-site?
Chapter Leaders must register by Monday, July 17 to confirm their participation in the Leaders Institute. General Admission and YNPN Member registration will close on Monday, August 7. Registration will be available on-site at the conference beginning Sunday, August 13. Discounts will no longer apply, all on-site tickets will be sold at full price of $185.
6. Do you accept check as a form of payment?
Yes, if you are interested in purchasing a ticket with payment by check, please contact us at firstname.lastname@example.org and a member of the planning team will be in touch shortly.
7. I need to make a change to my registration, how do I modify it?
On the bottom of your order confirmation email there will be a prompt that looks like this:
Once you click "Log in" you will be directed to EventBrite's website and prompted to create a password for your email. After logging select the event and on the upper right-hand corner click the "Edit" icon. You will then be able to change anything on your order including adding a Deep Dive session registration. Once you are done making changes, click the "Save" button to update the event organizers with your new information.
8. How do I sign-up for a Deep Dive session?
Deep Dive sessions will be held on Sunday, August 13 and Monday, August 14 and require pre-registration. You will be prompted to select which deep dive session(s) you want to attend on the registration form.
If you registered before June 30th, you must modify your registration to sign-up for one of the Deep Dive sessions. Please see previous FAQ (#7) for instructions on how to log into EventBrite to modify your order and register for a Deep Dive session. Note: Space is limited.